V.I.P. Service for Instruments of Distinction

Bespoke Care for Steinway & Sons, Bösendorfer, Fazioli, C. Bechstein, Shigeru Kawai, Yamaha C-Series, and Mason & Hamlin

The Standard of Excellence

High-performance pianos are more than musical instruments; they are marvels of engineering and hand-crafted art. To maintain the legendary tonal depth and lightning-fast response of a world-class piano, standard maintenance is often insufficient. These instruments are built to tighter tolerances and require a technician who understands the nuances of master-level Voicing and Regulation.

With 38 years of experience and over 20,000 pianos serviced, I provide a level of care that honors the craftsmanship of the world’s finest makers. This service is designed for the discerning owner who demands a concert-ready experience in their home or on their stage.

Why These Pianos Require a "Residency"

A standard tuning appointment focuses on pitch. An Instrument of Distinction appointment focuses on performance.

  • Mechanical Precision: The actions in Tier 1 pianos are designed for extreme dynamic range. Even a millimeter of wear or seasonal settling can rob a pianist of the ability to play a true pianissimo.

  • Tonal Architecture: Premium spruce soundboards and hand-wound strings produce a complex spectrum of overtones. Master Voicing ensures that the “color” of the tone is perfectly even across all 88 keys, removing harshness and restoring the maker’s intended signature sound.

  • Structural Stability: These instruments live under immense tension. A long-form residency allows for a holistic inspection of the bridges, pinblock, and soundboard, ensuring your investment is preserved for generations.

The Service Tiers

Gold: The Master Calibration $1150

A comprehensive, 5-hour deep-dive residency for your instrument. This tier is ideal for bringing an heirloom or high-performance piano back to its absolute peak.

  • Precision Concert Tuning: The piano is tuned twice in one sitting, with particular emphasis placed on stability. 

  • Action Regulation Touch-up: Adjusting let-off, drop, and blow distance for an effortless touch.

  • Bespoke Voicing: Micro-needle adjustments to the hammers to restore warmth and power.

  • Deep Internal Detailing: Meticulous cleaning of the soundboard and keybed.

Diamond: The Annual Legacy Plan $2100

The ultimate all-inclusive care package for the dedicated pianist. The Diamond tier ensures your instrument never drifts from the concert standard. It provides a year of stability by managing the piano’s response through every seasonal change.

  • The Initial Gold Residency: Your year begins with the full 5-hour Master Calibration.

  • Three Quarterly Concert Tunings: Scheduled every 3 months (2 hours each) to maintain perfect pitch and mechanical stability.

  • Priority Scheduling: Diamond members receive first-access to my service route and priority booking.

  • On-Going Performance Assessment: Continuous monitoring of the instrument’s environment and mechanical health.

  • Scheduled Peace of Mind: All quarterly tunings are scheduled at the time of the initial service to ensure your instrument is never neglected.

Reserve Your Residency

Ready to experience your instrument at its full potential?