Frequently Asked Questions

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This one is really important! Joe Kemple (Master Piano Technician) have been installing, upgrading, and repairing digital player piano systems for 35 years. I am a certified installer and a dealer of Pianodisc products, and a certified installer and dealer of QRS products (being both a dealer and installer means that I can give you the best prices). Very few piano technicians have as much experience with digital player pianos than I do.  My son/assistant is also meticulous and does  excellent work. We stand by our installations, and we guarantee your satisfaction. 

When properly installed, your piano will still function exactly as it did before adding a player piano system. If yours doesn't, it is due to a poor installation. We can fix that!

This is a very common issue.  Most likely your piano needs to be regulated and voiced, and the player system needs to be re-calibrated. Player pianos tend to get heavy use and require regular maintenance. We can take care of this for you!

We do not. For parts and good information, visit https://www.player-care.com/index.html

For player piano repairs in the St Louis Metro, we recommend https://www.thepianoworld.com/

It depends on options and the quality of the installation, but roughly from about $7,000 to $14,000. Most basic installations average about $8500 total, including the parts and labor. 

95% or more of the time, yes. Notable exceptions are square grands or other early instruments, or pianos with odd shaped or special cases. Please note that not every piano is worthy of a player piano installation. For example, we would not install a player system into a spinet piano.